Quality of Service

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Quality of Service Statement

Oliver P. Morahan & Son Solicitors is committed to ensuring quality service to all our Clients.

Confidentiality

We will observe the utmost confidentiality with regard to your affairs.

Courtesy

We will be courteous to you in all our dealings with you.

Your Legal Options

We will explain your legal options and the procedures involved clearly to you, to assist you in making the best decision about your affairs.

Charges

We will give you information about our own and other charges in accordance with legislation.

Efficiency

Once instructions are agreed and accepted, we will progress your affairs in a prompt and efficient manner.

Information

We will keep you informed about the progress of your affairs and we will respond to your correspondence in a prompt manner.

Client Monies

Monies paid to us for onward transmission to a third party will be held strictly in accordance with Solicitors Accounts Regulations.

Complaints

If you make a written complaint to us, your file will be reviewed and a reply will be issued as soon as is practicable.